BenBu: User model for people with disabilities (2003)


The objective of the theses is to provide a conceptual framework, particularly a user model, to implement web-applications which are better accessible and also, to increase the awareness for web-accessibility in particular for people with disabilities.

Background and approach:

The web is becoming more and more common and its usage is still increasing. The Internet has itself established as the primary interface between enterprises and their stakeholders. In this context, Internet Portals play an important role because they gather information and services on a virtual place. At the same time, a high number of Web users with disabilities exist. These people benefit from the Web in that the Web enables them to better cope with everyday issues. Therefore, Web accessibility means access to the Web by everyone, regardless of people's disability.
The awareness of Web Accessibility and the support by software tools (e.g., content management systems, web authoring, etc.) are still in its infancies. This means that there are a number of barriers for people to access the Web. Additionally, people who are handicapped temporarily would benefit from accessibility as well. Finally, organisations are responsible for offering their content to anyone.
The Web as medium has developed into a medium that supports personalisation to a large degree. Hence, this work is concerned with developing a user model, which has been particularly designed to support users with disabilities.


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Josef M. Sturm
W&H Dentalwerk
Information Management
A-5111 Bürmoos


Univ.-Doz. Dr. Siegfried Reich
Salzburg Research Forschungsgesellschaft m.b.H.
T +43.662.2288.211
F +43.662.2288.222